Things move very quickly in the world of construction, which is why a comprehensive telephony system is integral in this industry. Efficient communication and precise details are key when it comes to completing construction projects, and a FutureTel telephone system will help you to achieve this by supporting your business both onsite and in the office.
By opting for a FutureTel telephony system, you can be confident that communication will run smoothly throughout your construction company. With the ability to work across multiple devices, all employees can benefit from the system’s great features, no matter where they’re working.
By using the ability to link everything from desk phones and mobiles to laptops and tablets, you can ensure that each member of your team can communicate easily and efficiently to help complete those all-important construction projects on time and within budget.
With FutureTel’s telephony system, you can save time and money by using our handy call recording function to relay previous call information to capture essential client or project information and prevent disputes. All calls, regardless of whether they’ve been received to your desk phone or mobile, can be recorded, stored and replayed where required, in case you need to recover important project details.
This means that you can easily go back and listen to information as many times as you like, without having to contact someone on multiple occasions or take meticulous notes in early project meetings. The system also has the option to start and stop recording when required, which is ideal when complying with GDPR, plus the ability to send recorded calls between departments within your organisation – ideal for efficient project management.
Whether your construction industry-based company is small and growing or large with multiple sites, you can implement the use of on hold marketing to present a professional approach to your customer service.
We can help you choose your music and messaging, to help you relay important information about your services, upsell products and keep your callers entertained whilst they wait to be connected during busy periods.