Who are we?
FutureTel are an award winning comprehensive solution to your telephony, but it doesn’t stop there.
With offices based in the South of England and in Scotland, we provide a range of business solutions for businesses of all sizes right across the UK. Our dedicated teams have many years of experience in the communications and IT industries. The knowledgeable experts at FutureTel can work with you as a business owner to customise solutions for your company, to help operations run smoothly and improve the customer journey.
We’re always monitoring future technologies and making sure we’re bringing the best possible solution to your business. Whether it’s integration with your computer allowing ease of access calling by highlighting and dialling, or by making your mobile phone an extension of your desk phone and empowering you to be able to call a client presenting your office number when you’re out grabbing lunch.
No matter what your business needs, we will endeavour to help you find a solution. Browse our range of services to book a free demonstration and ask us for a free no obligation quote.
What else makes us different?
We recognise that people don’t just want a service which offers a single bill once a month with no communication. You’ll be assigned a dedicated account manager to deal with any queries who will be in regular contact to make sure you’re optimising the way you use your telephone system. They will be trained on multiple services. Mobile, merchant services, broadband are only a handful of the multiple services we offer – this also means we can provide you with one bill for all your communication requirements.
Our average customer also saves an average of £42 monthly with our additional services. On many occasions we have also used the saving of these services to offset the cost of the new system.
What else sets our service apart?
We have industry-leading turnaround times on fault fixing, with over 80% of logged faults being completed within 4 hours. Rest assured we answer your call quickly – as we bring you the technology we use, we don’t miss a call and neither will you!
All in all, We give your business the power to communicate more effectively. We have the necessary experienced staff who attend regular training with Mitel® and other providers to make sure we are bringing the very best service and solutions to a customer. Having staff who are regularly trained also enables us to spot any unlikely potential issues in advance of them happening and ultimately tackling them effectively at even the worst of times.
