FutureTel work with their partner suppliers to bring businesses like yours the best quality software and hardware to help your business grow and thrive. Below, we have created a list of key features that all businesses will find useful, many of which can be included in your very own customised telephony package.
If you have any questions about any of our featured products or services, you can contact our expert team.
Inform your customers with information, opening hours or market products.
No more darting back for the phone when you leave, when you close all calls will be sent to your voicemail which is then placed in an email and forwarded to you giving full control of all enquiries.
Lost that bit of paper and need to call them back to get the information? Embarrassing isn’t it? All call recording can be replayed and downloaded.
For seamless mobile working, your mobile will act as a direct extension of your desk phone, calls can be transferred from a staff member’s desk phone internally and this will come through straight to your mobile phone.
Remote working handsets ideal for staff who do not always attend the office or who travel a lot but still need to be in your network.
Simply look at the number you want, highlight it and the system does the rest.
We can integrate your FutureTel phone system with most top CRM systems.
Since March 2019 Zoom & Teams meetings have sky rocketed, we can integrate video calling to the handsets and link them to directly Zoom/Teams accounts.
Internally or externally with one button you can send the call to the appropriate member of staff wherever they are.
View your call statistics all in one place.
Any voicemail recorded is emailed directly to an email of your choosing which means you will never miss important information, open or closed.
Fax machines are slowly dying out but some industries still need this facility.
Any fax can be emailed directly saving you the return trips to the fax machine each time!
Taking card information over the phone? Recording peoples card information is a major breach in data protection.
Our system intelligently offers you to pause the recording whilst taking a payment over the phone.
It doesn’t matter what department you’re in, if your receptionist is having to constantly direct traffic then an auto attendant is perfect.
This allows callers to choose which department they need.
Not always at your desk or have a 3 ring policy?
We can programme hunt groups so if the first staff member doesn’t answer the phone it will bounce around until it does and if no one picks up we can then programme the call to be sent to voicemail, which is then emailed to you.
See live call information like average call duration, amount of calls made and much more. Ideal for environments making a lot of outgoing calls.
Our range of conference phones will allow you to hold meetings with clear and concise audio, plus a number of other beneficial features, regardless of where the participants are located.
Sounds simple, but you’d be surprised how many businesses still don’t have this and miss calls daily.
Can be used as an intercom service and even a tanoy.
All numbers presented to you before you answer the phone, if the caller is stored in your phone system their name will be displayed much like a mobile phone.
70% of callers hang up whilst waiting to be put through. Call queuing keeps people waiting in line meaning they don’t call your competitor.
Pick up or recall any call from your handset if you’ve transferred a call and they recipient is not in or on lunch.
In the office, out of office, on lunch – let your team know if you’re free to deal with calls.
Place a call in park and recall it from any handset on your network.
The mobile handoff button simply allows you to shift your call directly from your desk phone to your mobile phone in one click which is great if you realise your need to be somewhere but cannot end the call.
Lunchtimes, offers, birthdays, say whatever you need to with the announcement tool which sends a message directly to each handset.
View all your CCTV cameras through the phone directly.
Use facial recognition technology to get an accurate temperature reading without breaching GDPRREAD MORE
Maximize efficiency and productivity during conference calls with exceptional audio.READ MORE
Simply fill in our quick and easy online form, to get a free, no obligation quote that is tailored to your business needs.