In the modern marketplace, regardless of your industry, callers expect a professional sounding greeting and an immediate response. Unfortunately, this is not always a possibility, leaving your business at risk of losing custom unless there is a system in place to ensure a good first impression is made, even without a physical presence!
So, how can businesses capitalise on those delays without disrupting operations?
That’s where MoH comes in. With the ability to create custom messages, you can take advantage of phone-line delays by letting callers know about your services, frequently asked questions or even upselling premium or add-on products.
Music on Hold enables businesses to give the impression of a large operation while remaining friendly and personable, with engaging messaging that benefits the caller’s experience instead of tarnishing it. Most importantly, MoH increases revenue when used as an upselling strategy.
20% of callers that hear MoH will make a purchasing decision based on the information they hear.
We’ve created successful on-hold marketing plans for customers across a variety of different sectors. As a result, our expansive knowledge and experience of MoH means we can tailor your message to suit your business’ objectives with ease.
Two marketing on-hold messages with your choice of voice and music
All the above, plus the addition of an answering machine message and auto attendant message
* Free on hold marketing when a Mitel® phone system is purchased
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