Running a successful manufacturing company involves a lot of moving parts, and great communication is one of the most integral parts of this. From selling to customers and speaking to third parties, you need to make sure that every phone call counts in order to get your projects completed. This is where FutureTel can help, as our fantastic telephony system offers all of the great features that you need to communicate effectively within your manufacturing business.
Working in manufacturing can sometimes involve a lot of travel and time away from the office, whether you are sourcing new materials, visiting clients, or inspecting the production line. The Mobile App from FutureTel is designed to allow businesses to run smoothly no matter where your team are working from or at what scale your business is at the time.
Calls to your business phone number get directed to your mobile so you never miss an important call. The App features can also allow you to manage your business when you are out of the office, providing efficiency and saving you time and money.
Capturing the integral details of your manufacturing orders is integral to preventing later disputes and our call recording features allow you to retain and re-listen to those important calls when required. By taking advantage of FutureTel’s call recording technology, you can prevent costly legal disputes and ensure efficient use of your time as opposed to communicating back and forth to clarify necessary information.
With a recording of every call available to access whenever you like, you can listen to communications multiple times, and retain proof of important client communications.
In the manufacturing world, it may not always possible to answer a call as soon as it comes in. To ensure that you don’t miss out on important business, use an effective on hold marketing feature that will keep your customers happy and entertained while they wait.
We can help you to decide whether you should opt for sales messaging or hold music and will ensure that your on-hold marketing stays on brand at all times. We guarantee that you can say goodbye to frustrated customers when you use this feature!