Legal Firm Phone Systems

On hold marketing for the legal industry

It is well known that callers do not like to be kept waiting. In the event that you need to put an incoming caller on hold, you can incorporate On Hold Marketing which has many benefits including: maintaining a high level of professionalism for your brand, keep your caller engaged by giving them something to listen to whilst they are waiting to be connected, and use this time to provide key information about your services or to promote other services that your company provides.

Call recording for the legal industry

Recording calls enables you to capture important information from conversations which you may later rely on or need to record essential information from. You can also save time by recording a conversation that you may like to return to at a later date, instead of taking notes at the time of the call and enabling you to come back to a task in your own time following a busy day.

You can also email the call to anyone else who might require it as part of a case, meaning that your client won’t need to relay the required information to multiple parties. Call recording is also a fantastic tool when it comes to disputes, as you can easily find the details in question by returning to the recording when necessary.

Simple Conference Calling for Solicitors

Conference calling is an essential tool for legal firms and can be utilised across multiple legal industry specialisms for a wide range of purposes such as property conveyancing, family law, criminal law and public sector legal departments.

FutureTel’s conference calling solutions enable you to join group calls from wherever you are working and from any device, ensuring that important calls run smoothly, and that all important information is accounted for.