Telephony for estate agents
As an estate agent, you work in a fast-paced world where every communication is important. Missing a call or getting a specific detail incorrect can cause all kinds of issues, and with strong competition from other agencies it’s vital that calls are handled as quickly as possible, and all information is detailed accordingly.
This is where FutureTel’s revolutionary telephony system can help you. With key features that are perfect for the property industry, you’ll find that you never miss out on a sale or rental opportunity again.
Call identification
Keeping track of sellers, buyers, landlords, and tenants can be a difficult task. With so many different people wanting your attention, any assistance in understanding the call before you take it can be very helpful. Through enabling you to see who is calling as soon as your phone starts to ring, FutureTel’s call identification feature allows you to prepare yourself for who you’re about to speak to, so that you can personalise your customer service and will know what information you might need in advance. If you’re working in an office with separate sales and lettings departments, this feature can also alert you to who should answer each call.
Efficient communication
Estate agents rarely spend their working day in one location. From doing paperwork in the office to showing people around houses, there’s no knowing where you might be at any given moment. With this in mind, FutureTel have created an efficient telephony system which links all sorts of devices, including laptops, desk phones, and mobiles, so that you never miss an important call or message – no matter where you are!
Call recording
Another great feature of the FutureTel telephony system is that you can record calls. This means that you don’t need to worry about finding a pen and paper and making awkward notes when you take a call on your mobile, you can simply focus on the conversation and then go back and listen to the details again in your own time. In addition to this, any disputes between buyers and sellers can be easily moderated through being able to access everything that has been said previously.