Communication is vital for any modern business or organisation. Telephony is one area where there have been amazing advances in recent years and a good system can make a huge difference to productivity and performance.
Low cost, flexible options today mean that businesses of all sizes can access the full range of tools they need to thrive and grow.
One area that has become standard in many modern offices is the IP phone. Here we take a closer look at what this is and how an IP system could transform your communications from day one.
What is an IP Phone?
IP stands for Internet Protocol. It means your phone is not attached to a standard telephone jack like the landline in your home. Instead, it uses an ethernet connection via your broadband connection.
These kinds of phone are also called VoIP or Voice over Internet Protocol. They are different from the old analogue telephones and usually have a whole host of different features associated with them delivered via the internet.
IP phones can work just by using a Wi-Fi connection and higher-end models use Bluetooth so that you can connect a headset to them.
The Benefits for Your Business
First of all, IP phones are in a class of telecommunications termed as phones as a service. This means your entire phone infrastructure is integrated with a whole range of different software. For instance, you can hook your system into customer databases and corporate directories, giving each phone all the capability that you need to operate flexibly.
It’s easy to add another line. If you have a traditional phone system, you need to get jacks installed and numbers assigned which can be costly. With IP phones, all you need is a Wi-Fi connection to set up a new phone. IP phone systems are also flexible which means you are able to scale up and down according to your needs – ideal for growing companies.
The latest IP phone systems such as Mitel® allow mobile devices to be incorporated into your infrastructure. All you have to do is download an app onto your smartphone and you have complete functionality on the move, just as if you were in the office. That includes access to corporate directories and call monitoring.
IP systems allow you to do a lot more than just have voice to voice calls. With many models, you can carry out conferencing, video calls and send SMS messages.
The big change most businesses will see when they install an IP phone system is the reduction in costs. You pay for the data you use rather than the installation and maintenance that you often associate with traditional phone lines. Incorporated value-added extras such as mobile phone apps can further help reduce costs.
How FutureTel Can help
Finding the right system for your business is essential. At FutureTel, we have extensive experience in installing highly secure Mitel® IP phone systems. Our aim is to find the right solution for your business needs.
Whether you require an entry-level phone system or more sophisticated options, we deliver a tailored approach that is suitable for businesses of all sizes.
If you would like to find out more about IP phones for your business, contact our expert team today.