Category: Case Studies
As well as a wide range of businesses of all sizes across the UK, we also provide communications and security solutions to other organisations like schools. We have received fantastic feedback from one of our clients in the education sector – Moon Hall School in Reigate – and we wanted to share it with you.
What the client required
As a busy specialist school, the staff at Moon Hall School in Reigate were in need of some up-to-date communications, IT and CCTV solutions to help them:
- Improve internal communications and correspondence
- Work remotely when needed
- Transfer calls around their buildings and to staff working remotely
- Record important calls
- Compile their directory and databases into one easy to use, secure platform
- Provide added security to the pupils, staff and grounds
- Continue to use their new systems on an ongoing basis by providing tech support.
What we delivered
Moon Hall School are a specialist school for children aged 7-16 who have Dyslexia. They were in need of a new phone system and new security system for their school in Reigate and our expert team at FutureTel have helped to deliver the following products and services:
- 23 handsets
- Call recording
- Mobile apps
- Hunt groups
- Out of hours – auto attendant
- Leased line 100/100GB
- Business account manager
- Staff training as group or individual
- Night vision cameras
- Auto tracking CCTV
- Full colour night mode cameras
- Invisible trip wires
- Tracking of vehicular access through school premises
- Full premises coverage
- Intruder alarm
- Mobile app for viewing CCTV coverage
- Mobile alerts when trips wires are crossed
- Detection of smaller objects and people avoiding false alarms
We also saved them money by creating a bespoke plan for just what they needed, instead of charging for unnecessary and out-dated services that they were being charged for with their previous provider.
We provided full installation of all systems and provide ongoing technical support and guidance when required by the school staff.
What the client said:
“Since FutureTel has taken over our services, we now have a superb telephone system of which I cannot speak highly enough.
We were with BT Business for years and did not realise how much we were paying for our services that were completely insufficient for our school’s needs! We had 3 leased lines which we were paying for needlessly and with a very antiquated telephone system, we couldn’t even transfer calls between rooms.
Since FutureTel has taken over our services, we now have a superb telephone system of which I cannot speak highly enough, we can transfer calls, work from home, record any important information from parents if needed and we can now even click on numbers in our database and call them instead on scrolling through numbers and pressing a thousand buttons, which for our reception staff has proved invaluable!
We were so impressed with the leased line and telecoms service we now have their CCTV of which we have 13 cameras spread thought the school grounds. We can see absolutely everything going on, even number plates on the entry and exit of cars at night, we have trip wires setup where the children are not allowed to go which triggers an alert everytime they are crossed but the best camera by far is the PTZ which tracks people and even zooms in and follows them until they are out of view. The technology in the CCTV system is second to none and has saved us on several occasions.
This for us, shows it’s not the company that you use, it’s the people there that make the difference which is exactly how we run our school! FutureTel, Matthew in particular, has continued to make the effort in visiting our site to make sure everything is running how we need. We have already recommended your services to several people!”
If you require help with updating, improving or implementing better communications and security solutions for your organisation, get in touch with the experts at FutureTel on 0330 848 4000 or by contacting us online.